Want to say something nice about The Stool Shop
Thank you to all the great people who have contributed. You are more than welcome to contact us with your story and we will put it up on this page.
The Stool Shop
Perfect fit, colour, finish and size for our cabana
Thank you for our new stools for our cabana area. The fit so well and are perfect in colour, finish and size for the space. The quality and finish is excellent.
Thanks again for your candid advice - you certainly know your stools!
Mony, Lindfield NSW
A year of finding the right chair. Now I have a fabulous chair, customer service was faultless
Thank you for my stools! After more than a year of hunting for an unusual colour, a specific height adjustment (both high and back) and most importantly, a custom built chair for my damaged back, I found The Stool Shop. Carol and Ray could not have been more helpful, Ray made three prototypes to get "my" chair just right.
They look fabulous, the quality is awesome, the customer service faultless. I love a "can do" attitude - thank you! HIGHLY RECOMMENDED.
Lillie Cawthorn, Birchgrove NSW
Quality products, quality service = perfect kitchen stools and dining chairs
If you are after quality products, and quality service then you should not bypass The Stool Shop. The Capri bar stool and the Asha dining chairs are by far the best we have ever owned. We just love the stainless steel frames which are so durable especially as we live by the water. Carol and Ray could not have been any more helpful with our selection of style and colours. Nothing was a problem and the service was fantastic. We have had so many comments on just how good they look and how comfortable they are.
Thanks Carol and Ray. It was great to do business with you and get to know you both. We would highly recommend The Stool Shop.
John & Jo Hanley, Sydney NSW
Happy with our choice
The stools we bought are very good quality and the service efficient and accurate. Carol was helpful. We're very happy with our choice.
Patrick, Mt Colah NSW
Fantastic selection of quality and affordable stools
This must be Sydney's only shop dedicated primarily to kitchen stools. A fantastic selection of high quality, yet affordable stools that can transform your kitchen instantly. And the piece de restitance is Carol's warm, friendly assistance and top-notch service. Oh, and there is no 6-12 week wait for your order!
Lisa, Ryde NSW
Great services, terrific selection and honest opinions made everything easy
Kylie, Manly NSW
Invaluable personal service and in-depth product knowledge
We decided to purchase from The Stool Shop as we love to deal with small business people. In general we find small business people more passionate about their products and willing to engage in a better quality conversation in the sales process. Our experience at the Stool Shop confirmed this for us – you provided us with personal service and in depth product knowledge which was invaluable in the buying process. Discovering you were involved in the manufacture of some of the stools in the store made us feel more positive about our purchase decision. It showed us you were product experts. You were prepared to listen to our vision for our kitchen and help us select the best stool for our situation. In the end we selected the Capri stool which we love.
We found your post sales process when we had a problem with one of our stools to be outstanding. You could not have done more for us to ensure we were happy with the product. You were so helpful it was surprising. We would recommend The Stool Shop to anybody in the market for a stool. Carol and Ray are exceptional as are their products!
Jo & Peter, Lane Cove Sydney Australia
Impressed with style and comfort of stools
We wanted to let you know how pleased we are with our new kitchen stools. They are the finishing touch to our new kitchen. Even my boys are impressed with both the style and comfort of the stools!
Rob & Sara, Mt Baker SA
Fantastic service and quality stools
Fantastic service, quality stools would recommend to anyone! They customised the height perfectly and it was all done by email and phone... Just Brilliant
Di, Darwin NT
Helpful, professional and the service is speedy
The Stool Shop are helpful, professional and the service is speedy. Especially with us being interstate. I was delighted with their stools.
Julie, Williamstown Victoria
Courteous, friendly and excellent advice
Their service was always courteous & friendly, excellent advice and great quality. Carol is fabulous to deal with, I especially appreciate the fact that despite my change of mind a couple of times, our order was amended without any trouble. The stools look fabulous and have added the finishing touch to our kitchen and wet bar. We have had so many compliments on them.
Roula, Drummoyne NSW Australia
Amazing service from interstate
The service was amazing - like walking into our local shop. The efficiency of the purchase and confidence of buying the right stool without trying it out in person was a great experience. We highly recommend them.
Robyn & Chris, Adelaide SA Australia
We loved their personal service. The design of their stool and colour was perfect for us.
Tanya, Belrose NSW Australia
We would definitely recommend The Stool Shop, their friendly service and they had the only stools we liked.
Susan, West Pennant Hills NSW Australia
Friendly helpful service
A good range, friendly helpful service, made to the colour I chose. The service was quick and with Carol's help with a second order I wanted urgently, she arranged delivery to Bathurst.
Sue, Georges Plains NSW Australia
Excellent customer service
The customer service was excellent and I was confident with the product I purchased and was reassured that if I wasn't happy I could return the stools.
Naheed, Russell Lea NSW Australia
Hands on service and invaluable product knowledge
We thank the Stool Shop for their quality and service. Their hands on service, knowledge of product and use was invaluable. Yes we would recommend them.
Paul, West Pymble NSW Australia
Excellent quality and outstanding service
Thanks so much for the bar stools. I love them! The quality of the stools is excellent and your service outstanding. I will certainly recommend you to everyone I know.
Justine, Gymea NSW Australia
The Stool Shop was extremely helpful in getting exactly what we wanted. The stools are great quality.
Elizabeth, Lane Cove NSW Australia
Passion, expertise and practical advice
We just love our kitchen stools. Ray and Carol's passion for their stools, their expertise and practical advice were so appreciated in helping us make the right selection.
Mica, Burwood NSW Australia